Paratransit that gets riders where they need to go.
Door-to-door and curb-to-curb rides for people with disabilities and seniors, in wheelchair-accessible and ambulatory vehicles, from Greenwood and Indianapolis to every Indiana county.
Paratransit and demand-response service.
Shared, advance-reservation transportation for riders and patients who need more than a bus stop.
ADA paratransit
Origin-to-destination service for riders whose disability keeps them from using fixed-route buses, run to the rules of the program that arranges it.
Demand-response transit
Advance-reservation, shared-ride service for the public, seniors and riders with disabilities, for counties and community transit programs.
Door-to-door or curb-to-curb
Drivers help riders from the door to the vehicle when the program calls for door-to-door assistance, or meet them at the curb.
Wheelchair-accessible vehicles
Lift- and ramp-equipped vans with tie-down securement, plus ambulatory vehicles. Caregivers and personal care attendants are welcome.
Subscription (standing) rides
Regular trips to work, school or a day program, set up once and run on the same schedule every week.
Connections to fixed-route transit
Trips to and from bus stops and transit centers, so riders can continue on the fixed-route network.
Taxi and airport shuttle rides
Taxi-style rides and airport shuttle trips, booked in advance as part of our paratransit service, in wheelchair-accessible and ambulatory vehicles.
Not only medical trips.
Paratransit gets people to work, school, shopping, day programs, community life and care.
- Riders with disabilities
- Seniors
- Wheelchair users
- Riders who need help from the door
- Program and agency riders
- Private riders and families
- Work
- School & college
- Day programs
- Shopping & errands
- Community & faith
- Medical appointments
- Family & social visits
- Transit connections
- Airport trips
- Wheelchair & ambulatory
Reserve, confirm, ride, return.
Reserve
Book in advance online or by phone, or through the transit agency, county or program that arranges your rides.
Confirm
Our reservationists and dispatchers confirm the pickup window and any mobility needs.
Ride
Your driver meets you at the curb or the door, secures any wheelchair, and gets you there on time.
Return
Return trips and standing rides are planned ahead, so you're not left waiting to rebook.
Experience
From 2021 to 2025, INcareTrans provided ADA paratransit as a subcontractor for the Indianapolis-area public transit system. Today we provide paratransit, demand-response and NEMT rides across Indiana from our Greenwood headquarters.
Transit agencies, counties and programs
Looking for an operator for ADA paratransit or demand-response service? See what we bring to a contract.
Transit agency & county partnersParatransit questions.
What is paratransit?
Paratransit is shared, advance-reservation transportation for people who can't use fixed-route buses because of a disability, and often for seniors. Under the ADA, public transit systems provide paratransit for eligible riders; counties and community programs run similar demand-response services open to more riders.
Do I need to be ADA-eligible to ride with INcareTrans?
Not for a private ride: anyone can request one. ADA paratransit and county demand-response trips are booked through the agency or program that runs them, which sets eligibility and fares.
Where do you provide paratransit?
We're based in Greenwood, in Johnson County, and serve Indianapolis and every county in Indiana. We're licensed for NEMT in Indiana and Ohio, and trips run from Indiana into Ohio and surrounding states, including facility-paid or private-pay trips to Illinois, Kentucky and Michigan.
Can I bring a caregiver or personal care attendant?
Yes. Tell us when you book. Program-arranged rides follow that program's rules for attendants and companions.
Are you a transit agency?
No. INcareTrans is a private, veteran-owned transportation operator. Transit agencies, counties and programs can contract with us to operate paratransit and demand-response service.
Ready when you are.
Book a ride, request a quote, or call our team.