Built on care and compassion.

Great experience, beginning with phone contact with Hannah. In wheelchair with one leg braced out in the front. Smooth transfer both ways on lift, locked me in tight. TARAN was awesome! Good driver, not rushing. Equipment was all good. Pleasant and friendly. Got back to pick us up quickly. Totally would recommend to anyone!

The man came to the facility picked my mom up, took her to the place and took the wheelchair back to the facility. I give this a four rating. Thank you so very much for your cooperation and getting my mother back to Louisville Kentucky.

This team treats the customer with care and respect. Thank you!

Driver was on timeTime and very pleasant. Drove safely.

IN Care Trans took good care of us during the Best Buddies Leadership Conference for 2026 July 17-20. I was very pleased with my experience with them. I felt safe in the vehicles and with the drivers. I even recommended the other wheelchair users to use the IN care vehicles as opposed to the other buses (not run by IN care at this event) during the weekend because of how safe I felt and because of how my experiences had been. I especially had a wonderful experience with Nick. He made sure I understood what to tell the other drivers about the loop straps since my wheelchair doesn’t have the special tie down parts. He also made sure other people were safe. There was a situation with a power chair user on one of the other buses (not run by IN care) that had a lift, but the lift driver didn’t understand how to operate it properly and the power chair was facing the incorrect way and was about to fall off. Nick made sure to help them in a a professional way to make sure everyone was safe. It shows he really cares about what he does and about who he’s doing this service for, but also about other people like me. I hope that IN Care Trans is able to help Best Buddies out again for this event next year and I hope to see Nick again!

For reference I am an ambulatory wheelchair user with a rigid chair from Not a Wheelchair visiting Indiana from Florida.

Wonderful staff made sure my sister was comfortable during her rides , very professional

Good experience

We were faced with an unexpected need to transport mom to a doctor's appointment and thank goodness we found INcareTrans. The cost was very reasonable and the service was exceptional. Our driver, Kiki was very kind and extremely friendly. She called 15 minutes before pickup and was right on time. She took the time to explain everything to us and mom and made sure mom was comfortable on her ride. I would highly recommend INcareTrans and will use them again if needed.

Nick, Buddy and MS K are absolutely TOP TIER. This company is bar none. In its own class.

Very nice people.

Great communication throughout the whole experience. They went above and beyond for my client.

Had a great experience with Incare Terans! The team was super helpful and easy to work with. Everything went smoothly, and they really took good care of things. Definitely recommend them to anyone looking for good, reliable service!