Road-ready NEMT drivers, trained by a fleet that does the job.
Two days of hands-on driver training from INcareTrans in Greenwood, Indiana: real vehicles, real scenarios, and a clear competency rating at the end.
Two days. Real vehicles. A clear result.
The academy is a two-day, hands-on driver training program for non-emergency medical transportation (NEMT). It's built and taught by an operating NEMT and paratransit fleet in Greenwood, Indiana. We built it to teach new drivers what we expect of our own: how to keep passengers safe, respected and on time.
Taught by people who do the job.
Taught by people who do the job.
Our trainers work inside a running NEMT and paratransit operation, not a classroom-only program.
Hands-on with real vehicles.
Securement, lifts, ramps and transfers are practiced on INcareTrans fleet vehicles, not slides.
A clear result.
Every trainee is rated Ready, Needs Coaching or Not Yet Cleared, with a documented INcareTrans completion record.
Day 1 builds the foundation. Day 2 puts it into practice.
Day 1: Foundations & Compliance
Classroom, about 8 hours
- Passenger confidentiality and privacy
- Pre-trip vehicle inspection on a staged fleet vehicle
- Defensive-driving principles: space, speed, hazards and passenger comfort
- Drug and alcohol policy awareness
- Emergency procedures: incidents, medical events, breakdowns and evacuation
- Trip technology and documentation
- Passenger sensitivity and professionalism
- Day 1 knowledge check and recap
Day 2: Hands-On & Competency
Fleet vehicles, about 8 hours
- Wheelchair securement and occupant restraint lab on real fleet vehicles
- Ambulatory assistance and transfers
- Emergency scenarios: medical event, passenger fall, vehicle evacuation
- Supervised ride-along with an experienced INcareTrans driver
- Final competency check-off: Ready, Needs Coaching or Not Yet Cleared, with a coaching plan for anyone not yet Ready
Drivers, fleets and facility teams.
Drivers
Starting out in NEMT? Get two days of real practice and know exactly where you stand when you finish.
Fleet owners & managers
Get new hires road-ready, with an organized training file for every driver, built to support your broker and MCO reviews.
Facility teams
Staff who help passengers in and out of vehicles can join the passenger-assistance and sensitivity parts of the program.
2 days · about 16 hours · Greenwood, Indiana. Classroom work in our training room, then hands-on practice on our fleet vehicles.
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